Reviews and Testimonials for Bluewater Plumbing, Heating, and Air Conditioning
Great service
Fair, Fast, Fantastic and Fabulous Really great job I will continue to call for all our plumbing needs and emergencies.
Bluewater is not only responsive with a quick turnaround & resolve, but super friendly and professional. Very pleased that we discovered them for our plumbing needs.
The response was quick and the problem resolved efficiently.
Very pleasant experience will recommend to all my friends.
You are responsible and the guys who come are really nice. Good work
I had a very positive experience with your company. They explained in good detail the entire process and followed through with all the steps I was informed of to completion. Jimel, the plumber that worked the job was knowledgeable and helpful. He explained what he would be doing and made sure we understood why things needed to be done the way he laid out for us. I’d like to thank him for giving such good service!
Nicole is very smart and professional.
Omg Jimal was so resourceful and helpful he explained everything to us and i would use him over and over again.
I had a great experience with Bluewater. Their staff on the phone, Nicole, was professional, helpful and responsive. Their tech, Dylan, was fantastic to work with. He was very knowledgeable, professional, responsive and thorough. I would definitely work with Bluewater again.
Great ...! Job was completed on a time ..leven 1/2 Hour ahead of the estimated time...although the work space was very very limited...a very skilled tech...amazing!
I had a wonderful experience with you company and especially customer service Nicole Hassan.. Roger, she is truly a GEM.. Everything went smoothly and I was out of town when I had to make all of this work happen and was a bit nervous trying to co-ordinate it with my Co-Op Board and thanks to your wonderful Nicole ..all went well....You came highly recommended from Sue Ball who's contractor was Charles Segal..she had a bathroom and kitchen remodel.. I will always use your company and have referred you now to several friends ...Thank you very very much . And give Nicole a big raise...she is fantastic at her job.. Take care
Excellent service and communication. Dylan arrived right on time and called me since I was out of town and he explained everything over the phone and went to get the new Intelliflow sensor and install it all in the same day. Then he waited until the washer ran the full cycle to be sure it was fixed before he left
Response for service was immediate and the repair handled expertly and professionally within the promised time window. The site was left clean and free of old debris. We were extremely satisfied.
Our experience with Bluewater was excellent. They responded quickly to our call, set up an appointment and on the day of the appointment they arrived on time and did a great job. They followed up with all the proper paperwork. Everything was done ! :) Thank you Mr Macaluso, Nicole and staff .
Bluewater has always been a strong & reliable partner but proved their dependability more during the COVID shutdowns. Their experienced and professional plumbers have been our saving grace especially during the recent times. An amazing partner!
I just had a huge weight lifted off my shoulders with the work David (from Blue Water Plumbing) completed on both my kitchen sink and the slow draining bathtub. David’s inspection of the kitchen sink leak was so thorough, that he detected the **** that had accumulated in a rusted pipe that required a replacement. If that rusted pipe had been overlooked, I would have experienced additional leakage under the kitchen sink that required the entire pipe assembly to be reworked. Thanks, David, for being so astute in diagnosing the plumbing issue. Also, thanks Roger A. Macaluso (Proud Member of the New York City Master Plumber's Council), for staying in contact with me throughout the snowstorm and updating me on the status of the COI. I hope you can help my friends living in Valley Stream, Long Island!
Very good. David did a diagnostic on our leaking sewage pipe, and then came back second day with Jimel to fix it. David & Jimel were very professional and kindly cleaned up after they were done. Nicole was was very professional as well, she set up the appointments, sent us the quote, and when David was running late, called us to let us know. Thank you.
Very efficient & professional dealing with the Customer. Stephanie was very helpful with my issue.
A great overall experience on a complicated, multi faceted project. Roger at Bluewater is on top of everything. Process was clearly communicated and professionally executed. No complaints. Will call on again for future services. Highly recommend !!!!!
The owner himself came and was prompt and courteous. While reviewing my initial request, he also pointed out something else that needed tending to and he willingly provided his opinion on a couple of other issues I pointed out to him.
Very easy to work with. They installed two Mitsubishi ductless a/c units for us, one in our bedroom, one in our living room.
Very professional and timely service. I would recommend Bluewater Plumbing & Heating.
Excellent!
Very professional and timely service. I would recommend Bluewater Plumbing & Heating.
I chose Bluewater Plumbing to do my "Basement Zone". The job was finished on Saturday, 9/22. I was extremely pleased with the service. Everyone was professional and friendly. The workers were clean and consulted me for important decisions. I look forward to a warm winter in my basement master bedroom retreat.
Roger was very responsive (always calling me back and follow-up several times to make sure the job was done right). One of the best experiences I've had on Service magic and I would definitely use Roger again.
They are professional, knew what they were doing, and got it done.
So far the job is about 50% complete. The work thus far has been very clean, laid out nicely, very neat and high quality plumbing work. I'm very satisfied with the price and the cooperation I'm getting. 6/08 Job was completed to my stisfaction. Highly recomend this contractor
Absolutely Excellent Service. Professional and Honest. I called around for estimates and was given the best price by Bluewater. All I had was a minor sink stoppage, but the work was completed quickly. They also assisted me in recommendations for other home improvement services I needed in the area and the recommendations were just as professional and honest as Bluewater. I would recommend Bluewater to anyone requesting plumbing services. Friendly and Professionalism alone sets them apart from the competition.
Roger and his crew did a fantastic job with my new boiler and water heater installation. I would highly recommend them and will no doubt call them for my plumbing and heating needs going forward. Their professionalism and expertise are unparalleled.
It was a pleasure to work with Roger and Steve. Roger did an excellent job of solving our problem in a way that was efficient, cost effective, and caused minimal disruption. I appreciate that he planned the work in such a way as to correct some other existing problems as well. I will call you again and recommend you to friends. Thanks
The BEST Plumbing Company!! Plumber was on time, explained job, completed task and was very neat. Would use them again!!
Quick response and very thorough, will be using them again.
I could not have asked for better. He gave me a quote on the phone once I explained the job. He came prepared to do the job and he did it. He kept to his quote. I was 100% comfortable dealing with him. In fact, I was able to work while my 4.5 year old supervised him along with about 5 stuffed toys who apparently were plumbing experts. He is what you 'hope' a tradesman will be but rarely are these days.
You get what you pay for! After another so called "plumber" made a bad situation worse, I decided to be more cautious with the next choice. Roger was a up front with all my options and at the end of the day, having the peace of mind was well worth the few extra dollars.
I'm definitely a satisfied customer! George from Blue Water came and repaired my broken water main in no time. I finally know a reliable plumber that I can trust. I'll make sure to recommend you guys to my friends. Nice job guys
Roger was great. He took the time to explain our options without trying to oversell us. We now have reliable heat for the winter and a plumber we trust. Thank you.
I'm glad I checked this website and found this company. He took care of the problem fast and did not take advantage of us even though we were in an emergency situation. Thank you!
My boiler was always going on the fritz. So when water was shooting out of a pipe, we called Bluewater. They repaired the leak and serviced the boiler and its never worked better. We get more hot water than we ever did. Thank God.
We had a violation in our new home and we were going to have to pay a fine. Roger came to us, removed our violation and provided us with paper work. At our hearing, all of our fines were waved. Thankyou for everything Roger!
These Guys were great! I called on a Sunday and they were here fast. Price was very reasonable.
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